31 August 2012

Contact & Control for Bar Staff Course Description


Contact & Control for Bar Staff
Your staff is the face of your business, as the cliché goes, “you never get a second chance to make a first impression”.  But in a business that relies on repeat business, it is even more important.

Customers who come in to have a good time and relax want to do so in a safe atmosphere.
There is also a need to find a balance between safe an oppressive.   If your establishment gains a reputation as a place where untrained aggressive staff manhandles people, you will likely only attract the type of people who cause those types of problems.  Bar security must have several layers, and for the most part be transparent to your customers.

Our Command & Control for Bar Staff Course utilizes a bottom up approach tailored to the specific needs of your establishment, because we know that no two are the same.

A successful business is most easily identified by the profit that it makes.  Our goal is to help you protect your profits by limiting your exposure to liability. 

There are websites out there instructing people on how to file law suits against bar staff.  One of the pieces of advice says to ensure that you sue the bar because they have more money than the employee alone.

One aggressive, untrained staff member choking a patron unconscious could jeopardize your entire business.
Included in our course is our expert witness testimony in any criminal or civil proceedings resulting in the use of any material within the scope of the training conducted.

There is no other course like this, anywhere.  Be one of the few in the industry to train your staff.
Our team looks forward to working with yours to help make your business as successful as possible.
Topics covered include-


Physical Security
Chain of Command
Doormen & Floormen - the difference
Dress Code
Weapon Detection
Access Control
Identification
Equipment
Communications
First Aid
Effective Verbal Commands
Interpersonal Communication Skills
Medical Emergencies
Police Response
Principles of Contact & Cover
Constant Tactical Positioning
Effective use of barriers 

Report writing
Developing an effective and defensible Use of force policy
Removing disorderly persons
Defending against common attacks







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